We ask why!

Posted 26 September, 2011

Ever so often we enter into discussions with customers of how the technology works within a machine-to-machine (M2M) set up. The discussion is needed to create trust that it will work and that it is secure to be used, even for the most demanding purposes or environments. In the past year we have seen that the discussion have gone from being technology oriented to be more business process oriented and what impact the M2M will have on the overall business processes.

Is it a coincident that customers come to us first?

The answer is no; with more than 13 years within the M2M market and being the first independent partner to businesses wanting to use M2M technology it is obvious that we are high on the list of potential providers of these services. It is with pride I can say that customers who work with Maingate still sees us as the number one provider of M2M services in the Nordic region. Our strategy is simple: Use our total knowledge of our customers segments and instead of responding to the question "How" we ask the question "Why".

We are currently dealing with customers of all types, within several vertical segments and not at least different sizes. But one common nominator is that we together try to respond to be the question "Why".

Why do companies want to build and use an M2M infrastructure?

When we have a common understanding of the "Why" we can move on further and explore what the impact will be on their business. These are a key issues for all companies or organizations wanting to enter into the M2M world and this is also what Maingate does best as we have deep knowledge of our selected vertical segments, understanding the customers value chain. It ranges from secure payments and Utilities working in a regulated environment to a deep understanding of manufacturing industries challenges within the global economy. It is this knowledge that makes the difference and also what makes us secure in helping our customers in the process of answering the question why? The "how" is fairly easy and it does not take too much to get started. With one exception; always use an independent provider that at all times have your business as its main focus and who constantly invest in competencies that will continuously develop your business.
As Maingate is doing!

M2M is and will cover a lot of areas!

When a decision has been made to invest in technology that will enable you to have an M2M infrastructure and you start to get knowledge of how it has an impact on your daily life, at work or at home, it is time to maximize your return on investment. The technology itself does not change anything; the change comes from how you choose to deal with the information flow that is enabled by the technology. This is where change occurs and I have personally been involved with several customers who, by working with Maingate, have embraced the M2M technology and gotten access to information that have had a positive impact on their business processes every day, every week and every month.

The vast majority of these success stories have come from companies that together with Maingate have focused on the human aspect in an M2M investment, because it is there the changes are initiated. With this reason Maingate has as the worlds first Service Operator started delivering M2H (Machine-to-Human) services where we always have a human perspective on everything we do.

We close the Gap!

• Between machines
• Between machines and humans
• Between customers and their customers
• Between Corporates and employees
• Between us and our customers

And not to forget…between Society and Humans

Welcome to the "new" Maingate where you are the most important person to us!